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Shipping F.A.Q.

  • Where is my order?
  • Question: How long will my order take to arrive?
    • Usually About  5 to 10 days but often orders are sent out within 48 hours on weekdays. Once your package leaves us, you are at the mercy of the post office and we cannot guarantee arrival. But priority mail usually takes 3 to 5 days depending on how far your package is going from Michigan.
  • Where do you ship to?
    • United States only. Usually shipping is between $7.30 for small package and $15.50 for a big heavy box
  • Some items were missing from my order!
    • We may send your order in multiple packages. The rest of your order is on it's way and should arrive within a short time frame. If this is not the case, please contact Debbyharden2@gmail.com
  • Missing or damaged items?
    • Once your package leaves our hands, the post office is responsible for your the care and security of your order. All priority packages are insured and tracked. Please file a claim with your post office to get your money back for damaged goods or missing packages. 
Shipping FAQ

Terms of Use & Privacy Policy

Here's the legal jargon for us to provide our services to you!

Terms of Use
Privacy Policy
 

Maria Shaw operates the www.MariaShaw.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.MariaShaw.com , unless otherwise defined in this Privacy Policy.

 

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

 

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

 

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

 

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

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Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites, read more. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy page was created at privacypolicytemplate.net.

Terms of Use
 

Returns

Our refund policy is All Sales Final. Unfortunately we can’t offer you a refund, but can offer store credit or exchange. The customer will have to pay the difference in shipping. To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being exchanged. Perishable goods such as food, flowers, newspapers or magazines will not be accepted. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at askmariashaw@aol.com and send your item to: 1000 Bourbon Street #253 New Orleans Louisiana United States 70116.

 

Shipping Policy

Every effort will be made to mail out your package within 48 to 72 hours unless we are traveling, on vacation, at an event, waiting on back order product or weather conditions do not permit.

​

Our products are shipped within 42 Hours using the following carriers: USPS, FedEx, or UPS . To return your product, you should mail your product to:1000 Bourbon Street #253, New Orleans Louisiana United States 70116 unless otherwise instructed to send elsewhere. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

COLLECTION OF PERSONAL INFORMATION

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number. By giving us such information, you will need to consent by using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at askmariashaw@aol.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

 

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

 

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please email our Customer Service team at askmariashaw@aol.com

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Maria Shaw's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term 'Maria Shaw' or 'us' or 'we' refers to the owner of the website whose registered office is 1000 Bourbon Street #253 New Orleans Louisiana United States 70116. The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

 

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

 

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

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